Hertfordshire Chartered Surveyors

Legal

Privacy Policy

Hertfordshire Building Surveyors Limited (Registered Company No: 10869992) T/A Hertfordshire Chartered Surveyors takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of Hertfordshire Chartered Surveyors. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer by e-mail.

Our site may contain links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

Information Collected

Personal information is collected by Hertfordshire Chartered Surveyors for and on behalf of Hertfordshire Chartered Surveyors only.

We collect personally identifiable information about you (your “Data”) through:

  • the use of enquiry and registration forms
  • when you purchase any of our products or services
  • the provision of your details to us either online or offline

The elements of your Data that we collect may include:

  • Name
  • Job title
  • Company name
  • Company address, phone and fax number
  • Home address and phone number
  • Mobile telephone number
  • E-mail address
  • Payment details such as credit card information

If you are a Hertfordshire Chartered Surveyors subscriber we may also collect information regarding your use of the service.

Use and Disclosure of Personal Information

We use your Data for purposes which may include:

  • conducting market research surveys
  • running competitions
  • providing you with information about products and services we offer (if you agree to receive such information)
  • sharing your Data with third party organisations who offer products or services which we feel may be of interest to you (providing you agree to receive such information)

If you wish to receive information about Hertfordshire Chartered Surveyors products or services or from other carefully selected organisations about products or services they offer, please indicate your preferences using the consent boxes when providing us with your Data. We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or otherwise required to do so by law.

Use of Cookies and Other Tracking Devices

We use cookies to help personalise your use of our sites. A cookie is a small piece of information which is sent to your computer’s hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our sites, information about your computer such as the computer’s IP address and browser type, demographic data and, if you arrived at our site via a link from third party site, the URL of the linking page. If you are a registered user or subscriber this may include your name and email address , which may be transferred to data processors for registered user or subscriber verification purposes. We use information from cookies for purposes which may include:

  • identifying returning users, registrants and subscribers and to allow subscribers to be presented with a personalised version of the site
  • eliminating the need for returning users to re-enter their login details
  • enabling you to move more easily around our site
  • tracking your use of our site to better develop our sites in accordance with your requirements
  • building up a demographic profile

You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, prevent access to subscriber-only areas of the site and mean that certain features or content will not be available to you. Further information on how to prevent cookies from being stored on your computer can be found on http://www.allaboutcookies.org under the “manage cookies” section. Alternatively go to the help menu within your internet browser.

 

Security Policy

Hertfordshire Chartered Surveyors have appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside the Hertfordshire Chartered Surveyors to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.

User Access and Control of Data

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact us. Calls made to these numbers may be recorded for training and quality control purposes.

In accordance with the Data Protection Act 1998, you may request a copy of the personal information we hold about you by contacting the Privacy Officer by e-mail. We may charge the statutory allowable fee for provision of this information.

Changes to this Policy

This policy is effective December 2017. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.